Discussion:
Message: "IIS Worker Process Has Stopped Working"
(too old to reply)
Five By Five
2008-08-17 19:56:24 UTC
Permalink
I think I am getting a GPF (process crash) and don't know where it's coming
from.

Message is: "IIS Worker Process Has Stopped Working"

I am running IIS 7.0 on VEEsta Home Prem.


This server also running PHP with MySQL.
David Wang
2008-08-18 23:09:23 UTC
Permalink
Post by Five By Five
I think I am getting a GPF (process crash) and don't know where it's coming
from.
Message is:  "IIS Worker Process Has Stopped Working"
I am running IIS 7.0 on VEEsta Home Prem.
This server also running PHP with MySQL.
Use a tool like IIS State or DebugDiag to catch the crash and provide
the stack backtrace report to the newsgroup for analysis on where the
access violation is coming from.


//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//
Five By Five
2008-08-20 04:15:13 UTC
Permalink
Post by David Wang
Post by Five By Five
I think I am getting a GPF (process crash) and don't know where it's
comi
ng
Post by Five By Five
from.
Message is:  "IIS Worker Process Has Stopped Working"
I am running IIS 7.0 on VEEsta Home Prem.
This server also running PHP with MySQL.
Use a tool like IIS State or DebugDiag to catch the crash and provide
the stack backtrace report to the newsgroup for analysis on where the
access violation is coming from.
I installed DebugDiag but when the fault happened, I didn't see it start
up. Anyway, I found this under "problem details" of the crash:

Problem signature:
Problem Event Name: APPCRASH
Application Name: w3wp.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47919413
Fault Module Name: StackHash_824e
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 824e
Additional Information 2: 59fab664485aceda132b64ece06e7cf9
Additional Information 3: a5cb
Additional Information 4: 7b0b926d8cbc2851e1d278eef0d681aa


I have no idea what w3wp.exe is. (is this an IIS module?)
Post by David Wang
//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//
David Wang
2008-08-20 22:53:33 UTC
Permalink
You need to leave DebugDiag running and waiting on IIS w3wp.exe to
crash.

w3wp.exe is the IIS host process to execute user code. When it
crashes, it usually indicates some application on the server, like PHP/
MySQL, ISAPI, ASP, etc, crashed due to a bug.

DebugDiag will capture the stack of the crash, which help determine
the culprit that needs to be fixed.

Read this for more info:
http://blogs.msdn.com/david.wang/archive/2005/08/29/HOWTO_Understand_and_Diagnose_an_AppPool_Crash.aspx


//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//
Post by Five By Five
Post by David Wang
Post by Five By Five
I think I am getting a GPF (process crash) and don't know where it's
comi
ng
Post by Five By Five
from.
Message is:  "IIS Worker Process Has Stopped Working"
I am running IIS 7.0 on VEEsta Home Prem.
This server also running PHP with MySQL.
Use a tool like IIS State or DebugDiag to catch the crash and provide
the stack backtrace report to the newsgroup for analysis on where the
access violation is coming from.
I installed DebugDiag but when the fault happened, I didn't see it start
  Problem Event Name:   APPCRASH
  Application Name:     w3wp.exe
  Application Version:  7.0.6001.18000
  Application Timestamp:        47919413
  Fault Module Name:    StackHash_824e
  Fault Module Version: 6.0.6001.18000
  Fault Module Timestamp:       4791a7a6
  Exception Code:       c0000374
  Exception Offset:     000b015d
  OS Version:   6.0.6001.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:     824e
  Additional Information 2:     59fab664485aceda132b64ece06e7cf9
  Additional Information 3:     a5cb
  Additional Information 4:     7b0b926d8cbc2851e1d278eef0d681aa
I have no idea what w3wp.exe is. (is this an IIS module?)
Post by David Wang
//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//- Hide quoted text -
- Show quoted text -- Hide quoted text -
- Show quoted text -
yong zhou
2011-03-25 17:12:43 UTC
Permalink
I have the same issue. any solutions? please help

Server 2008 Standard x64 SP2
sqlserver 2008 X64
.net framework 3.5
IIS7

server console offten show error. it's a .net website(www.51yunli.com) error.
The error happen several times a day. but sometimes it happend more than 10 times in one hour.

when error happen this website app pool will be rebooted.
mostly w3wp.exe cost about 700M memory, peak memory cost about 1.2G

An unhandled win32 exception occurred in w3wp.exe

eventlog
event 1023,.NET Runtime
NET Runtime version 2.0.50727.4206 -

sometimes it will comes with another error
IIS Worker Process Stopped working

eventlog
event 1000, Application Error

Faulting application w3wp.exe, version 7.0.6002.18005, time stamp 0x49e03238, faulting module ntdll.dll, version

6.0.6002.18327, time stamp 0x4cb74dd3,exception code 0xc0000374, fault offset 0x00000000000aca57, , process id

ID 0x92c, application start time 0x01cbe96d30f53290.

Windows Error Reporting

Problem signature:
Problem Event Name: APPCRASH
Application Name: w3wp.exe
Application Version: 7.0.6002.18005
Application Timestamp: 49e03238
Fault Module Name: StackHash_b36f
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb74dd3
Exception Code: c0000374
Exception Offset: 00000000000aca57
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 2052

other .net(.net+mssql) and PHP website(PHP5.2.5+mysql) on the server works ok

already tried 4 solutions, but it doesn't work.

tried solution1
IIS Manager > DefautAppPool > Advanced Settings
and change:
Process Model > Identity
from:
NetworkService
to:
SpecificUser

tried solution2
recycle time is set to the default every 1740 minutes.
Idle timeout is set to '0'
Disable Overlapped Recycle is set to 'True'

tried solution3
config FastCgi

tried solution4
http://support.microsoft.com/kb/913384
but it would not install on windows 2008 64bit
Post by Five By Five
I think I am getting a GPF (process crash) and don't know where it's coming
from.
Message is: "IIS Worker Process Has Stopped Working"
I am running IIS 7.0 on VEEsta Home Prem.
This server also running PHP with MySQL.
Post by Five By Five
I installed DebugDiag but when the fault happened, I didn't see it start
Problem Event Name: APPCRASH
Application Name: w3wp.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47919413
Fault Module Name: StackHash_824e
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 824e
Additional Information 2: 59fab664485aceda132b64ece06e7cf9
Additional Information 3: a5cb
Additional Information 4: 7b0b926d8cbc2851e1d278eef0d681aa
I have no idea what w3wp.exe is. (is this an IIS module?)
Post by David Wang
ng
Use a tool like IIS State or DebugDiag to catch the crash and provide
the stack backtrace report to the newsgroup for analysis on where the
access violation is coming from.
//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//
Post by David Wang
You need to leave DebugDiag running and waiting on IIS w3wp.exe to
crash.
w3wp.exe is the IIS host process to execute user code. When it
crashes, it usually indicates some application on the server, like PHP/
MySQL, ISAPI, ASP, etc, crashed due to a bug.
DebugDiag will capture the stack of the crash, which help determine
the culprit that needs to be fixed.
http://blogs.msdn.com/david.wang/archive/2005/08/29/HOWTO_Understand_and_Di=
agnose_an_AppPool_Crash.aspx
//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//
yong zhou
2011-03-25 17:14:08 UTC
Permalink
I have the same issue. any solutions? please help.

Server 2008 Standard x64 SP2
sqlserver 2008 X64
.net framework 3.5
IIS7

server console offten show error. it's a .net website(www.51yunli.com) error.
The error happen several times a day. but sometimes it happend more than 10 times in one hour.

when error happen this website app pool will be rebooted.
mostly w3wp.exe cost about 700M memory, peak memory cost about 1.2G

An unhandled win32 exception occurred in w3wp.exe

eventlog
event 1023,.NET Runtime
NET Runtime version 2.0.50727.4206 -

sometimes it will comes with another error
IIS Worker Process Stopped working

eventlog
event 1000, Application Error

Faulting application w3wp.exe, version 7.0.6002.18005, time stamp 0x49e03238, faulting module ntdll.dll, version

6.0.6002.18327, time stamp 0x4cb74dd3,exception code 0xc0000374, fault offset 0x00000000000aca57, , process id

ID 0x92c, application start time 0x01cbe96d30f53290.

Windows Error Reporting

Problem signature:
Problem Event Name: APPCRASH
Application Name: w3wp.exe
Application Version: 7.0.6002.18005
Application Timestamp: 49e03238
Fault Module Name: StackHash_b36f
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb74dd3
Exception Code: c0000374
Exception Offset: 00000000000aca57
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 2052

other .net(.net+mssql) and PHP website(PHP5.2.5+mysql) on the server works ok

already tried 4 solutions, but it doesn't work.

tried solution1
IIS Manager > DefautAppPool > Advanced Settings
and change:
Process Model > Identity
from:
NetworkService
to:
SpecificUser

tried solution2
recycle time is set to the default every 1740 minutes.
Idle timeout is set to '0'
Disable Overlapped Recycle is set to 'True'

tried solution3
config FastCgi

tried solution4
http://support.microsoft.com/kb/913384
but it would not install on windows 2008 64bit
Post by Five By Five
I think I am getting a GPF (process crash) and don't know where it's coming
from.
Message is: "IIS Worker Process Has Stopped Working"
I am running IIS 7.0 on VEEsta Home Prem.
This server also running PHP with MySQL.
Post by Five By Five
I installed DebugDiag but when the fault happened, I didn't see it start
Problem Event Name: APPCRASH
Application Name: w3wp.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47919413
Fault Module Name: StackHash_824e
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 824e
Additional Information 2: 59fab664485aceda132b64ece06e7cf9
Additional Information 3: a5cb
Additional Information 4: 7b0b926d8cbc2851e1d278eef0d681aa
I have no idea what w3wp.exe is. (is this an IIS module?)
Post by David Wang
ng
Use a tool like IIS State or DebugDiag to catch the crash and provide
the stack backtrace report to the newsgroup for analysis on where the
access violation is coming from.
//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//
Post by David Wang
You need to leave DebugDiag running and waiting on IIS w3wp.exe to
crash.
w3wp.exe is the IIS host process to execute user code. When it
crashes, it usually indicates some application on the server, like PHP/
MySQL, ISAPI, ASP, etc, crashed due to a bug.
DebugDiag will capture the stack of the crash, which help determine
the culprit that needs to be fixed.
http://blogs.msdn.com/david.wang/archive/2005/08/29/HOWTO_Understand_and_Di=
agnose_an_AppPool_Crash.aspx
//David
http://w3-4u.blogspot.com
http://blogs.msdn.com/David.Wang
//
Post by yong zhou
I have the same issue. any solutions? please help
Server 2008 Standard x64 SP2
sqlserver 2008 X64
.net framework 3.5
IIS7
server console offten show error. it's a .net website(www.51yunli.com) error.
The error happen several times a day. but sometimes it happend more than 10 times in one hour.
when error happen this website app pool will be rebooted.
mostly w3wp.exe cost about 700M memory, peak memory cost about 1.2G
An unhandled win32 exception occurred in w3wp.exe
eventlog
event 1023,.NET Runtime
NET Runtime version 2.0.50727.4206 -
sometimes it will comes with another error
IIS Worker Process Stopped working
eventlog
event 1000, Application Error
Faulting application w3wp.exe, version 7.0.6002.18005, time stamp 0x49e03238, faulting module ntdll.dll, version
6.0.6002.18327, time stamp 0x4cb74dd3,exception code 0xc0000374, fault offset 0x00000000000aca57, , process id
ID 0x92c, application start time 0x01cbe96d30f53290.
Windows Error Reporting
Problem Event Name: APPCRASH
Application Name: w3wp.exe
Application Version: 7.0.6002.18005
Application Timestamp: 49e03238
Fault Module Name: StackHash_b36f
Fault Module Version: 6.0.6002.18327
Fault Module Timestamp: 4cb74dd3
Exception Code: c0000374
Exception Offset: 00000000000aca57
OS Version: 6.0.6002.2.2.0.274.10
Locale ID: 2052
other .net(.net+mssql) and PHP website(PHP5.2.5+mysql) on the server works ok
already tried 4 solutions, but it doesn't work.
tried solution1
IIS Manager > DefautAppPool > Advanced Settings
Process Model > Identity
NetworkService
SpecificUser
tried solution2
recycle time is set to the default every 1740 minutes.
Idle timeout is set to '0'
Disable Overlapped Recycle is set to 'True'
tried solution3
config FastCgi
tried solution4
http://support.microsoft.com/kb/913384
but it would not install on windows 2008 64bit
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