Discussion:
IIS 6.0: inetinfo.exe process not running although IIS Admin service is running
(too old to reply)
Roberto Rocco
2004-01-05 00:25:55 UTC
Permalink
Hello,

When I check the Task Manager in Windows Server 2003 I cannot find the process inetinfo.exe running, although the service IIS Admin is started and running.
When I try to start inetinfo.exe manually by doubleclicking it it appears in Taskmanager for a second or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe from running.
Are there some dependencies for inetinfo.exe to run? If so, which (WWW Publishing is also started)?

I came across this problem when I tried to start the SQL Server CE Connectivity Management tool and it always says: "IIS does not seem to be running on this computer. Please start IIS before continuing."

Is it possible that some ports are blocked I do need?

Any ideas or hints?

Many thanks in advance,

Roberto Rocco.
Ken Schaefer
2004-01-05 00:46:26 UTC
Permalink
a) What happens if you try to request a webpage? (http://localhost/)
(since you say that the WWW Service is also started)

b) What happens if you try to administer the server using the IIS MMC Snapin
(in the Admin Tools folder)?

c) Anything in the Windows Event Logs?

Cheers
Ken



"Roberto Rocco" <***@rocco.de> wrote in message news:%***@TK2MSFTNGP12.phx.gbl...
Hello,

When I check the Task Manager in Windows Server 2003 I cannot find the
process inetinfo.exe running, although the service IIS Admin is started and
running.
When I try to start inetinfo.exe manually by doubleclicking it it appears in
Taskmanager for a second or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe from running.
Are there some dependencies for inetinfo.exe to run? If so, which (WWW
Publishing is also started)?

I came across this problem when I tried to start the SQL Server CE
Connectivity Management tool and it always says: "IIS does not seem to be
running on this computer. Please start IIS before continuing."

Is it possible that some ports are blocked I do need?

Any ideas or hints?

Many thanks in advance,

Roberto Rocco.
Roberto Rocco
2004-01-05 13:52:28 UTC
Permalink
Hello Ken,

thank you for your fast reply. Here are the results of my further tests:

NET START W3SVC returns: "The required service has already been started"
SC QUERY IISADMIN returns: "STATE: running"
SC QUERY W3SVC returns: "STATE: running"

So, that means IIS is running. But when I try to make a request to
http://127.0.0.1 then I get an 403 error (Forbidden). In the eventlog
"C:\WINDOWS\system32\LogFiles\W3SVC1409765397" I can find the following
entry:

2004-01-05 13:13:21 127.0.0.1 GET / - 80 - 127.0.0.1 Mozilla/4.0+
compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322) 403 14
5


This indicates a Directory Listing Denied Error (as I understand it). Maybe
this is the fault??
What might be the reason for this error? Is IIS not properly configured?
What do I have to do to correct this? Or is another service missing?

Many thanks in advance for every hint,
Post by Ken Schaefer
a) What happens if you try to request a webpage? (http://localhost/)
(since you say that the WWW Service is also started)
b) What happens if you try to administer the server using the IIS MMC Snapin
(in the Admin Tools folder)?
c) Anything in the Windows Event Logs?
Cheers
Ken
Hello,
When I check the Task Manager in Windows Server 2003 I cannot find the
process inetinfo.exe running, although the service IIS Admin is started and
running.
When I try to start inetinfo.exe manually by doubleclicking it it appears in
Taskmanager for a second or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe from running.
Are there some dependencies for inetinfo.exe to run? If so, which (WWW
Publishing is also started)?
I came across this problem when I tried to start the SQL Server CE
Connectivity Management tool and it always says: "IIS does not seem to be
running on this computer. Please start IIS before continuing."
Is it possible that some ports are blocked I do need?
Any ideas or hints?
Many thanks in advance,
Roberto Rocco.
Ken Schaefer
2004-01-06 01:29:54 UTC
Permalink
If you are getting a "directory listing denied" error, then there is no
default document for that folder. You can test this by creating a file
called "default.htm" and placing it into your website's root folder. Just
put something like:

<html>
<body>
Hello
</body>
</html>

into the default.htm file

Cheers
Ken

"Roberto Rocco" <***@rocco.de> wrote in message news:***@tk2msftngp13.phx.gbl...
: Hello Ken,
:
: thank you for your fast reply. Here are the results of my further tests:
:
: NET START W3SVC returns: "The required service has already been started"
: SC QUERY IISADMIN returns: "STATE: running"
: SC QUERY W3SVC returns: "STATE: running"
:
: So, that means IIS is running. But when I try to make a request to
: http://127.0.0.1 then I get an 403 error (Forbidden). In the eventlog
: "C:\WINDOWS\system32\LogFiles\W3SVC1409765397" I can find the following
: entry:
:
: 2004-01-05 13:13:21 127.0.0.1 GET / - 80 - 127.0.0.1 Mozilla/4.0+
: compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322) 403 14
: 5
:
:
: This indicates a Directory Listing Denied Error (as I understand it).
Maybe
: this is the fault??
: What might be the reason for this error? Is IIS not properly configured?
: What do I have to do to correct this? Or is another service missing?
:
: Many thanks in advance for every hint,
:
:
:
: "Ken Schaefer" <***@THISadOpenStatic.com> schrieb im Newsbeitrag
: news:%***@TK2MSFTNGP09.phx.gbl...
: > a) What happens if you try to request a webpage? (http://localhost/)
: > (since you say that the WWW Service is also started)
: >
: > b) What happens if you try to administer the server using the IIS MMC
: Snapin
: > (in the Admin Tools folder)?
: >
: > c) Anything in the Windows Event Logs?
: >
: > Cheers
: > Ken
: >
: >
: >
: > "Roberto Rocco" <***@rocco.de> wrote in message
: > news:%***@TK2MSFTNGP12.phx.gbl...
: > Hello,
: >
: > When I check the Task Manager in Windows Server 2003 I cannot find the
: > process inetinfo.exe running, although the service IIS Admin is started
: and
: > running.
: > When I try to start inetinfo.exe manually by doubleclicking it it
appears
: in
: > Taskmanager for a second or two and then disappears again.
: > So it seems to me, that something prevents inetinfo.exe from running.
: > Are there some dependencies for inetinfo.exe to run? If so, which (WWW
: > Publishing is also started)?
: >
: > I came across this problem when I tried to start the SQL Server CE
: > Connectivity Management tool and it always says: "IIS does not seem to
be
: > running on this computer. Please start IIS before continuing."
: >
: > Is it possible that some ports are blocked I do need?
: >
: > Any ideas or hints?
: >
: > Many thanks in advance,
: >
: > Roberto Rocco.
: >
: >
: >
: >
: >
:
:
Bernard
2004-01-06 02:57:25 UTC
Permalink
You get 403.14 Directory listing denied.
when you had specify a default document but it doesn't exist in the folder
and the 'enable directory listing' box is not checked. You either
re-specify the correct default doc or enable the directory listing.
--
Regards,
Bernard Cheah
http://support.microsoft.com/
Please respond to newsgroups only ...
Post by Roberto Rocco
Hello Ken,
NET START W3SVC returns: "The required service has already been started"
SC QUERY IISADMIN returns: "STATE: running"
SC QUERY W3SVC returns: "STATE: running"
So, that means IIS is running. But when I try to make a request to
http://127.0.0.1 then I get an 403 error (Forbidden). In the eventlog
"C:\WINDOWS\system32\LogFiles\W3SVC1409765397" I can find the following
2004-01-05 13:13:21 127.0.0.1 GET / - 80 - 127.0.0.1 Mozilla/4.0+
compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322) 403 14
5
This indicates a Directory Listing Denied Error (as I understand it). Maybe
this is the fault??
What might be the reason for this error? Is IIS not properly configured?
What do I have to do to correct this? Or is another service missing?
Many thanks in advance for every hint,
Post by Ken Schaefer
a) What happens if you try to request a webpage? (http://localhost/)
(since you say that the WWW Service is also started)
b) What happens if you try to administer the server using the IIS MMC
Snapin
Post by Ken Schaefer
(in the Admin Tools folder)?
c) Anything in the Windows Event Logs?
Cheers
Ken
Hello,
When I check the Task Manager in Windows Server 2003 I cannot find the
process inetinfo.exe running, although the service IIS Admin is started
and
Post by Ken Schaefer
running.
When I try to start inetinfo.exe manually by doubleclicking it it
appears
Post by Roberto Rocco
in
Post by Ken Schaefer
Taskmanager for a second or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe from running.
Are there some dependencies for inetinfo.exe to run? If so, which (WWW
Publishing is also started)?
I came across this problem when I tried to start the SQL Server CE
Connectivity Management tool and it always says: "IIS does not seem to be
running on this computer. Please start IIS before continuing."
Is it possible that some ports are blocked I do need?
Any ideas or hints?
Many thanks in advance,
Roberto Rocco.
Brett Hill IIS MVP
2004-01-05 05:35:35 UTC
Permalink
A little confused here.
The question I have is what problem are you having?
Is the server working?
-brett hill
iistraining.com
-----Original Message-----
Hello,
When I check the Task Manager in Windows Server 2003 I
cannot find the process inetinfo.exe running, although
the service IIS Admin is started and running.
When I try to start inetinfo.exe manually by
doubleclicking it it appears in Taskmanager for a second
or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe
from running.
Are there some dependencies for inetinfo.exe to run? If
so, which (WWW Publishing is also started)?
I came across this problem when I tried to start the SQL
Server CE Connectivity Management tool and it always
says: "IIS does not seem to be running on this computer.
Please start IIS before continuing."
Is it possible that some ports are blocked I do need?
Any ideas or hints?
Many thanks in advance,
Roberto Rocco.
Roberto Rocco
2004-01-05 13:27:42 UTC
Permalink
Hello Bret,

thank you for your fast reply. Yes I believe it's a bit confusing. Let me
try to explain:

When I trie to start the SQL Server CE Connectivity Management tool it
always "IIS does not seem to be running on this computer. Please start IIS
before continuing."

Therefore I believe that there's an issue with my IIS configuration. By
checking it I noticed that inetinfo.exe did not appear in the process list
of taskmanager. So my first suspicion was on that.

Meanwhile I made the following further tests:

NET START W3SVC returns: "The required service has already been started"
SC QUERY IISADMIN returns: "STATE: running"
SC QUERY W3SVC returns: "STATE: running"

So, that means IIS is running. But when I try to make a request to
http://127.0.0.1 then I get an 403 error (Forbidden). In the eventlog
"C:\WINDOWS\system32\LogFiles\W3SVC1409765397" I can find the following
entry:

2004-01-05 13:13:21 127.0.0.1 GET / - 80 - 127.0.0.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322) 403 14
5


This indicates a Directory Listing Denied Error (as I understand it). Maybe
this is the fault??

What might be the reason for this error? Is IIS not properly configured?
What do I have to do to correct this? Or is another service missing?

Thanks in advance for every hint,

Roberto.
Post by Brett Hill IIS MVP
A little confused here.
The question I have is what problem are you having?
Is the server working?
-brett hill
iistraining.com
-----Original Message-----
Hello,
When I check the Task Manager in Windows Server 2003 I
cannot find the process inetinfo.exe running, although
the service IIS Admin is started and running.
When I try to start inetinfo.exe manually by
doubleclicking it it appears in Taskmanager for a second
or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe
from running.
Are there some dependencies for inetinfo.exe to run? If
so, which (WWW Publishing is also started)?
I came across this problem when I tried to start the SQL
Server CE Connectivity Management tool and it always
says: "IIS does not seem to be running on this computer.
Please start IIS before continuing."
Is it possible that some ports are blocked I do need?
Any ideas or hints?
Many thanks in advance,
Roberto Rocco.
David Wang [Msft]
2004-01-05 09:49:52 UTC
Permalink
IIS is a service, so it is not started by simply double clicking on any
icon.

You can run:
NET START W3SVC
SC QUERY IISADMIN
SC QUERY W3SVC

And if both SC QUERY commands say "Running" then IIS is running. If not,
then you have a problem and the event log should have the clues.

You then need to make sure IIS is serving requests, which you test by making
requests to IIS via 127.0.0.1 (and later by machinename/IP if you're certain
DNS/network routing is set up correctly). If requests can be made, then IIS
is running and serving requests. If not, then you need to check HTTP Error
logs and IIS Web logs for clues about the request (including whether the
request even got to IIS or not), and also the event log for any
extraordinary issues.
--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"Roberto Rocco" <***@rocco.de> wrote in message news:%***@TK2MSFTNGP12.phx.gbl...
Hello,

When I check the Task Manager in Windows Server 2003 I cannot find the
process inetinfo.exe running, although the service IIS Admin is started and
running.
When I try to start inetinfo.exe manually by doubleclicking it it appears in
Taskmanager for a second or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe from running.
Are there some dependencies for inetinfo.exe to run? If so, which (WWW
Publishing is also started)?

I came across this problem when I tried to start the SQL Server CE
Connectivity Management tool and it always says: "IIS does not seem to be
running on this computer. Please start IIS before continuing."

Is it possible that some ports are blocked I do need?

Any ideas or hints?

Many thanks in advance,

Roberto Rocco.
Roberto Rocco
2004-01-05 13:22:27 UTC
Permalink
Hello David,

thank you for your fast reply, here's the result of your tips so far:

NET START W3SVC returns: "The required service has already been started"
SC QUERY IISADMIN returns: "STATE: running"
SC QUERY W3SVC returns: "STATE: running"

So, that means IIS is running. But when I try to make a request to
http://127.0.0.1 then I get an 403 error (Forbidden). In the eventlog
"C:\WINDOWS\system32\LogFiles\W3SVC1409765397" I can find the following
entry:

2004-01-05 13:13:21 127.0.0.1 GET / - 80 - 127.0.0.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322) 403 14
5


This indicates a Directory Listing Denied Error (as I understand it). Maybe
this is the fault??
What might be the reason for this error? Is IIS not properly configured?
What do I have to do to correct this? Or is another service missing?

Many thanks in advance for every hint,

Roberto.
Post by David Wang [Msft]
IIS is a service, so it is not started by simply double clicking on any
icon.
NET START W3SVC
SC QUERY IISADMIN
SC QUERY W3SVC
And if both SC QUERY commands say "Running" then IIS is running. If not,
then you have a problem and the event log should have the clues.
You then need to make sure IIS is serving requests, which you test by making
requests to IIS via 127.0.0.1 (and later by machinename/IP if you're certain
DNS/network routing is set up correctly). If requests can be made, then IIS
is running and serving requests. If not, then you need to check HTTP Error
logs and IIS Web logs for clues about the request (including whether the
request even got to IIS or not), and also the event log for any
extraordinary issues.
--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
Hello,
When I check the Task Manager in Windows Server 2003 I cannot find the
process inetinfo.exe running, although the service IIS Admin is started and
running.
When I try to start inetinfo.exe manually by doubleclicking it it appears in
Taskmanager for a second or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe from running.
Are there some dependencies for inetinfo.exe to run? If so, which (WWW
Publishing is also started)?
I came across this problem when I tried to start the SQL Server CE
Connectivity Management tool and it always says: "IIS does not seem to be
running on this computer. Please start IIS before continuing."
Is it possible that some ports are blocked I do need?
Any ideas or hints?
Many thanks in advance,
Roberto Rocco.
David Wang [Msft]
2004-01-06 05:12:57 UTC
Permalink
If you request http://127.0.0.1 and a "Directory Listing Denied" error
comes back it means:
1. You did not enable Directory Listing on the URL. Enable it
2. If you DO NOT want directory listing, then you need a Default Document in
that directory, as defined in IIS. Try adding a default.asp or default.htm
(or change DefaultDoc to whatever you want as "default document").

If you do not do either of the above AND you request a resource that
resolves to a directory (including root directory), then you will get
"Directory Listing Denied", by-design.
--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
"Roberto Rocco" <***@rocco.de> wrote in message news:***@TK2MSFTNGP09.phx.gbl...
Hello David,

thank you for your fast reply, here's the result of your tips so far:

NET START W3SVC returns: "The required service has already been started"
SC QUERY IISADMIN returns: "STATE: running"
SC QUERY W3SVC returns: "STATE: running"

So, that means IIS is running. But when I try to make a request to
http://127.0.0.1 then I get an 403 error (Forbidden). In the eventlog
"C:\WINDOWS\system32\LogFiles\W3SVC1409765397" I can find the following
entry:

2004-01-05 13:13:21 127.0.0.1 GET / - 80 - 127.0.0.1
Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.2;+.NET+CLR+1.1.4322) 403 14
5


This indicates a Directory Listing Denied Error (as I understand it). Maybe
this is the fault??
What might be the reason for this error? Is IIS not properly configured?
What do I have to do to correct this? Or is another service missing?

Many thanks in advance for every hint,

Roberto.
Post by David Wang [Msft]
IIS is a service, so it is not started by simply double clicking on any
icon.
NET START W3SVC
SC QUERY IISADMIN
SC QUERY W3SVC
And if both SC QUERY commands say "Running" then IIS is running. If not,
then you have a problem and the event log should have the clues.
You then need to make sure IIS is serving requests, which you test by making
requests to IIS via 127.0.0.1 (and later by machinename/IP if you're certain
DNS/network routing is set up correctly). If requests can be made, then IIS
is running and serving requests. If not, then you need to check HTTP Error
logs and IIS Web logs for clues about the request (including whether the
request even got to IIS or not), and also the event log for any
extraordinary issues.
--
//David
IIS
This posting is provided "AS IS" with no warranties, and confers no rights.
//
Hello,
When I check the Task Manager in Windows Server 2003 I cannot find the
process inetinfo.exe running, although the service IIS Admin is started and
running.
When I try to start inetinfo.exe manually by doubleclicking it it appears in
Taskmanager for a second or two and then disappears again.
So it seems to me, that something prevents inetinfo.exe from running.
Are there some dependencies for inetinfo.exe to run? If so, which (WWW
Publishing is also started)?
I came across this problem when I tried to start the SQL Server CE
Connectivity Management tool and it always says: "IIS does not seem to be
running on this computer. Please start IIS before continuing."
Is it possible that some ports are blocked I do need?
Any ideas or hints?
Many thanks in advance,
Roberto Rocco.
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